Hello friends it really hard when we lost our relatives. What if the dead person was your brother, sister, or father, uncle and you noticed he or she had some balance in his or her mobile money account and you have been looking for a way to withdraw the money but you don’t know the pin code. Today we shall throw some light on the issue and give you some steps you have to follow to recover the money.

 


WHAT IS MTN MOBILE MONEY.

This is a mobile wallet where users of MTN CAMEROON can save their money for speculative, precautionary motives. this money can be withdrawn at any time you just need to visit a Momo kiosk and do the withdrawal deposits are also made here. For the money to be withdrawn you will need to confirm your pin by entering your 5digit pin code to validate the transactions. Once you confirm the withdrawal your money will be given to you. Now, what if someone close to you dies and you know there is some balance in, he or her account? The following points will help your withdrawal the money.

 

  HOW TO RECOVER MONEY FROM A DECEASED PERSON MTN MOBILE MONEY ACCOUNT.

 

Ø  You need a letter of Administration from the authorities to confirm your identity in relation to the deceased person. Not that this letter of administrative can be processed by the next of kin.

Ø  You will also need the ID CARD of the deceased person to carry on with the transactions. A family member must be present.

Ø  Once you have met up with all the above requirement go to an MTN AGENCY with all the documents MTN customer service will review all the documents and process the account information.

    Once everything is confirmed the money will be withdrawn and giving to the next of kind.

   

   Thanks for taking the time to read through the steps we believe this article will help you guys to recover lost money from every deceased person account.